Understand the key factors that impact call volume variability in healthcare settings and how to model them accurately
Learn about the latest technologies and methodologies used in forecasting call volumes and their application in healthcare
Discover best practices for integrating accurate forecasting into daily operations to improve patient access, reduce wait times, and enhance patient satisfaction
Course Curriculum
On-Demand Presentation
An educational program presented by Lilliam J. McCann
Video Presentation
40:44
August 21, 2025 AAPC Quiz
August 21, 2025 AAPC Quiz
Improving Patient Access Through Accurate Call Volume Forecasting
This program has been approved for continuing education
unit(s) (CEUs) for use in fulfilling the continuing education requirements of
the American Health Information Management Association (AHIMA). Granting of
Approved CEUs from AHIMA does not constitute endorsement of the program content
or its program provider.